Corrupted file :( Topic is solved

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Leighflee
Posts: 3
Joined: 14 Aug 2019, 03:07

Corrupted file :(

Post by Leighflee » 18 Feb 2020, 12:13

Hello TVPaint Support!
I am having trouble with a corrupted file - it's a full day's work, and I'm really hoping that I don't need to start from scratch.
When I open it, it's completely empty, yet the size of the file (202.2MB) might suggest that the information is still there ... somewhere.

I'd be so grateful if you could have a look. Here is the link -
https://we.tl/t-w5qs8ZEfnG
Many thanks! Leigh

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Thierry
Site Admin
Posts: 2208
Joined: 07 Jan 2013, 08:28

Re: Corrupted file :(

Post by Thierry » 18 Feb 2020, 15:41

Hello Leigh,

Check your PMs :)
Si votre question a trouvé réponse, marquez votre sujet comme Résolu. ~ If your question has been answered, mark your topic as Solved.
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Artarama
Posts: 1
Joined: 13 Mar 2020, 02:05

Re: Corrupted file :(

Post by Artarama » 13 Mar 2020, 23:40

Hello,

My brother is having trouble with a commission he was working on. He can't open the file anymore without TVPaint becoming unresponsive. I turned off the power while he was saving and that might be the problem. I feel bad and I want to do what I can. Otherwise he had lost two months of work.

If anyone can assist, I'd greatly appreciate it.

-Artarama

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